Award GB CF

ServiceNow Unity Integrations

H M REVENUE & CUSTOMS

Stage: Award

the latest stage the buyer has published
Buyer: H M REVENUE & CUSTOMS
Supplier: Capgemini Uk Plc

named in the award notice
Value: £1.4M

net · GBP
Awarded: 13 Aug 2026

the award date on the notice
End date: For subscribers only
Where: East of England, England
First published: 19 Aug 2026

last seen 19 Aug 2026

What the buyer published

HM Revenue & Customs (HMRC) has awarded a contract for the design, build and implementation readiness of ServiceNow-based case management and knowledge management capabilities for the Unity Programme. The services include discovery and design activities, ServiceNow portal development, HR, Finance and Procurement case management configuration, platform integrations with SAP and ServiceNow environments, identity and access management capabilities, testing, knowledge transfer and transition support.

View the original notice ↗

History of this contract

An empty stage is useful. For example, no tender stage usually means the buyer used a framework or gave the contract directly.

◌ Planning none

◌ Tender none

● Award on record

● End date For subscribers only

Why this is not a cyber contract

Judged against the rules we publish. How we decide.