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Award GB FTS

BT Inbound

ORBIT GROUP LIMITED

Stage
Award
the latest stage the buyer has published
Supplier
named on the notice
Value
£79K
VAT basis not stated · GBP
Awarded
10 Jul 2026
the signed contract date on the notice
End date
For subscribers only
Where
West Midlands, England
the buyer's address on the notice
First published
13 Aug 2026
last seen 13 Aug 2026

What the buyer published

This is to renew our BT Inbound Contract for a further 12 months. It is used to cover the costs for our non geographic phone numbers (i.e. 0800/0345 etc). This is primarily used by the CCT but is also used by IT Service Desk and after sales support teams. The numbers are provided so our customers either have a free phone or local number cost. Having the BT inbound contract also gives us the ability to easily repoint any of our non geographic numbers to different end points giving us flexibility in our numbering plans and provision for Disaster Recovery. SQW has been completed. We have emailed other providers, but had no responses back. BT also said we can't procure via Framework as the favourable pricing we have been offered was due to it being written as a charities contract.

View the original notice ↗