Planning GB FTS

Debt Enforcement Agents Contract

Cornwall Council

Stage: Planning

the latest stage the buyer has published
Buyer: Cornwall Council
Value: £9.5M

VAT basis not stated · GBP
Planned end: For subscribers only
First published: 3 Aug 2026

last seen 3 Aug 2026

What the buyer published

Cornwall Council is seeking to procure Enforcement Agent Services to support the lawful recovery of unpaid Council Tax, Business Rates, Penalty Charge Notices (PCNs), Housing Benefit Overpayments, Sundry Debts and other eligible debts following the expiry of the current contract in January 2027. The procurement will ensure continuity of statutory debt recovery services, protect critical income streams that fund essential public services, and support the Council's commitment to fair, proportionate and customer-focused debt recovery. The Council is proposing a lotted contract structure to encourage competition, improve resilience and secure specialist expertise across different debt types. Suppliers will be required to demonstrate compliance with all relevant legislation, strong vulnerability management processes, robust governance arrangements and a commitment to ethical enforcement practices. The new contract is expected to commence on 1 February 2027 following a competitive procurement process

View the original notice ↗

History of this contract

An empty stage is useful. For example, no tender stage usually means the buyer used a framework or gave the contract directly.

● Planning on record

◌ Tender none

◌ Award none

● End date For subscribers only

Why this is not a cyber contract

Judged against the rules we publish. How we decide.