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Award GB FTS

Single Service Centre

Secretary of State for Health and Social Care acting as part of the Crown through UK Health Security Agency. Combined from multiple notices.

Stage
Award
the latest stage the buyer has published
2 suppliers
taken from the supplier contact on the notice. The value is for the whole contract, not one firm’s share.
Value
£177M
net · GBP
Awarded
23 Jul 2026
the signed contract date on the notice
End date
For subscribers only
Where
London, England
the buyer's address on the notice
First published
24 Jun 2026
last seen 21 Aug 2026

What the buyer published

The UK Health Security Agency is seeking to establish a strategic contact centre capability to manage business as usual services or helplines and to respond to any public health emergency event, health incidents, or cross government surge and incident response service that are currently ongoing or arise in the future. RM6295 Outsourced Services lot 1 (Citizen Experience) was utilised with GCA support.

The buyer published this contract more than once.

We combine all notices into one record, so it only appears here once.

NoticePublishedTypeStage
059321-2026 24 Jun 2026 Award notice award
059357-2026 24 Jun 2026 Award notice award
079937-2026 21 Aug 2026 Award notice award
079973-2026 21 Aug 2026 Contract details award (current)
View the original notice ↗