ICT Managed Service - Request for Quote - Frederick Bremer School

Frederick Bremer School, a maintained secondary school in Waltham Forest, London, is inviting suitably qualified suppliers to submit a quotation for the provision of an ICT Managed Service. The current managed service contract is coming to an end and the school is seeking a service provider to deliver ongoing support, maintenance and management of its IT infrastructure and services. This procurement is being run as a single-stage competitive quotation (Request for Quote). The scope of the service includes, but is not limited to:

Day-to-day support and maintenance of the school's IT systems and network

On-site and remote technical support in line with agreed service levels

Proactive monitoring and maintenance of servers, network infrastructure and cloud services

Management of user accounts, devices and core systems

Liaison with third-party suppliers where appropriate

Support for safeguarding, data protection and cyber security requirements

The contract will be for an initial one-year term, with the option to extend, subject to performance and break clauses, as detailed in the Request for Quote documentation. How to apply

Suppliers must submit their quotation strictly in accordance with the instructions set out in the Request for Quote (RFQ) document and associated appendices. Responses must be submitted as a PDF, with all costs provided in a supporting spreadsheet, and emailed to the contacts specified in the RFQ no later than the stated closing date and time. Late submissions will not be accepted. Suppliers must be part of a recognised and appropriate government framework, as detailed in the RFQ. This procurement is being administered on behalf of Frederick Bremer School by its ICT consultant, North27 Limited. Frederick Bremer School remains the contracting authority.