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Award
GB
FTS
PLM Service Management Support - PP-UKIFS-369
UK INDUSTRIAL FUSION SOLUTIONS LTD. Combined from multiple notices.
- Stage
-
Awardthe latest stage the buyer has published
- Supplier
-
TECHNIA Limitedtaken from the supplier contact on the notice
- Value
-
£400KVAT basis not stated · GBP
- Awarded
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30 Mar 2026the signed contract date on the notice
- End date
-
For subscribers only
- First published
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10 Dec 2025last seen 13 Apr 2026
What the buyer published
- Summary of Requirement
UKIFS seeks a supplier to provide service management support for the Dassault 3DEXPERIENCE PLM system within the STEP Programme. The service will include embedded helpdesk support (1st–3rd line), liaison with Dassault for 4th line, platform administration, user training, and business administration tasks. The contract supports continuity of PLM service management during a critical phase of STEP’s design definition workstream. 2. Key Technical Scope
- Service desk support (ITIL4-aligned) for ~270 users initially, scaling to ~500 users. •Support migration from UKAEA Ivanti ticketing system to STEP ticketing system. •Assist with onboarding industrial partners and cloud migration (Dec 2025–Mar 2026). •Provide training materials and support for up to 20 PLM capabilities. •Business and platform administration tasks, including IAM, license monitoring, and dashboard maintenance. •Personnel must hold BPSS (service desk) and SC clearance (business/platform admin). For more information about this opportunity, please visit the Delta eSourcing portal at:
To respond to this opportunity, please click here:
The buyer published this contract more than once.
We combine all notices into one record, so it only appears here once.
| Notice | Published | Type | Stage |
|---|---|---|---|
| 081529-2025 | 10 Dec 2025 | Tender notice | tender |
| 012555-2026 | 11 Feb 2026 | Award notice | award |
| 033208-2026 | 13 Apr 2026 | Contract details | award (current) |