Risk Management System Project

Royal Berkshire Fire and Rescue Service is committed to delivering high-quality prevention and protection services and invites tenders for the supply, configuration, implementation, and support of a Prevention, Protection and Risk Management System. The new system is required to support the Fire Authority in meeting its statutory duties and operational priorities under the Fire and Rescue Services Act 2004, the Regulatory Reform (Fire Safety) Order 2005, the Fire Safety Act 2021, Fire Safety (England) Regulations 2022, the Building Safety Act 2022 and the National Fire Chiefs Council's (NFCC) guidance. 7. LEGAL AND REGULATORY COMPLIANCE

In compliance with the UK Government Procurement Act 2023, the system and procurement must:

• Be transparent: all technical and commercial criteria will be openly published and justified. • Ensure fair treatment of all potential suppliers. • Include social value outcomes, such as local workforce development or sustainability contributions. • Demonstrate value for money across the lifecycle, including maintenance and scalability. • Support future upgrades and prevent vendor lock-in through modular, standards-based design. 8. SUPPLIER DELIVERABLES

The successful bidder must deliver:

• A fully operational and integrated Prevention, Protection and Risk Management System
• Data migration from legacy systems
• User documentation and technical architecture
• Configuration of workflows, alerts, and user roles
• Training for RBFRS prevention, protection and risk officers, IT administrators, and management
• Ongoing technical support (minimum 3-year term, extendable)

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CORE FUNCTIONAL REQUIREMENTS

1. PREVENTION MODULE

9.1 Case management for Safe and Well visits, referrals, and outcomes. 9.2 Risk profiling of households and individuals. 9.3 A search facility to match people to different addresses when they move. 9.4 Recording of community prevention activities

9.5