Pre Market Engagement for T2661 Provision of an Integrated Workplace Management System

Belfast City Council require a cloud based (SaaS) Integrated Workplace Management System (IWMS) to support the full life cycle management of corporate property assets. The Core functionality of the system includes:

• Property (Real Estate) Asset management
• Capital project management
• Maintenance management
• Sustainability and energy management
• Compliance management and monitoring
• Identity and Access Management (IDAM)
• Document management capabilities
• Data, Analytics & Reporting
• System Implementation and Transition Support Services
• Service Desk and Operational Support Services

It is anticipated the IWMS will play a central role in modernising the Council asset management processes by:

• Streamlining data entry to reduce manual effort and improve data accuracy. • Automating key processes to enhance operational efficiency and consistency. • Enabling greater use of mobile devices to capture and enable access to asset related data and information. • Improving asset related Performance Indicators monitoring and reporting. • Enhancing analytical and reporting capabilities to enable data-driven decision-making across the asset portfolio and individual asset lifecycles. It is anticipated the IWMS will deliver the the folloiwng objectives:
• Deliver a best-in-class IWMS solution;
• Streamline data entry and improve data quality;
• Automate core business processes;
• Provide mobile access and Work Allocation for Field-Based Users;
• Enhance performance monitoring and reporting;
• Enable data-driven decision-making;
• Ensure seamless integration with existing systems;
• Provide a secure, scalable, and resilient SaaS environment;
• Support accessibility and user experience;
• Enable business continuity and futureproofing;