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Award
GB
CF
People Services Target Operating Model (TOM)
NHS England
- Stage
-
Awardthe latest stage the buyer has published
- Buyer
- Supplier
-
named in the award notice
- Value
-
£750Knet · GBP
- Awarded
-
28 Apr 2025the award date on the notice
- End date
-
31 Mar 2026expected
- First published
-
9 Jun 2025last seen 9 Jun 2025
What the buyer published
To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal. This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs.