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Award GB CF

People Services Target Operating Model (TOM)

NHS England

Stage
Award
the latest stage the buyer has published
Buyer
Supplier
named in the award notice
Value
£750K
net · GBP
Awarded
28 Apr 2025
the award date on the notice
End date
31 Mar 2026
expected
First published
9 Jun 2025
last seen 9 Jun 2025

What the buyer published

To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal. This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs.

View the original notice ↗