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Award GB FTS

AMCV 331 - Telecare Managed Services

Shropshire Council

Stage
Award
the latest stage the buyer has published
Buyer
Shropshire Council
Supplier
Tunstall Healthcare (UK) Limited
named in the award notice
Value
£240K
net · GBP
Awarded
13 Nov 2024
the signed contract date on the notice
End date
For subscribers only
First published
20 Dec 2024
last seen 20 Dec 2024

What the buyer published

This is an award notice for AMCV 331 - Telecare Managed Services under the  Technologies for Independent Living (TIL) Telecare/Telehealth - FW0126  framework, Lot 6. Services the Supplier is to deliver:

  • Manage the full contract, including liaising with the Customer as required
  • Facilitate the scheduled review meetings. • Deliver the referral management, installation, monitoring, de-installations, and fault processes

for new telecare equipment provided by the Customer. • Manage the entire system effectively by coordinating the services, providing end-to-end service

delivery systems seamlessly to the end user. The service provision will include:

  • Installation, deinstallation, fault management of equipment and peripherals
  • Call monitoring
  • Disaster recovery
  • Reprogramming (where required)
  • Reporting
  • Review and development of continuous improvement activities
View the original notice ↗

Also published on Contracts Finder: notice of 20 Dec 2024.