global research/advisory

Westminster City Council

Stage: Award

the latest stage the buyer has published
Buyer: Westminster City Council
Supplier: Gartner UK Limited

named in the award notice
Value: Not published
Awarded: 12 Nov 2024

the notice publication date; no award date was published
End date: For subscribers only
First published: 12 Nov 2024

last seen 12 Nov 2024

What the buyer published

Including but not limited to:

Full review of contract spend to identify efficiencies and savings
Full review of budget to complete a cost optimisation exercise - linked to contract work, also focused on reducing/consolidating our applications and simplifying how we do things
Review of cyber security spend to ensure value for money and get comparison to other local authorities in terms of planned activity
Support and guidance around our emerging AI Centre of Excellence
Inform development of future Customer Service operating model, including procurement of new telephony platform and optimisation of the service

An empty stage is useful. For example, no tender stage usually means the buyer used a framework or gave the contract directly.

◌ Planning none

◌ Tender none

● Award on record

● End date For subscribers only

Judged against the rules we publish. How we decide.

Governance, risk and audit Certification, audit, risk assessment or advice on how security is run, such as ISO 27001, Cyber Essentials or CAF.

Bought on its own, as a separate contract The cyber work is a separate contract.