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Award GB FTS

Security Operations Centre Services

Financial Ombudsman Service. Combined from multiple notices.

Stage
Award
the latest stage the buyer has published
Buyer
Financial Ombudsman Service
Supplier
Littlefish (UK) Limited
named in the award notice
Value
£1.1M
VAT basis not stated · GBP
Awarded
6 Dec 2024
the signed contract date on the notice
End date
For subscribers only
First published
17 Nov 2023
last seen 12 Dec 2024

What the buyer published

The Financial Ombudsman Service intends to place a contract for the provision of a managed Security Operations Centre (SOC) service to provide the following:

  1. Provision of a modern and fit-for-purpose SOC capability operating 24 hours a day, 7 days a week, 365 days a year (working in concert with the Financial Ombudsman Service’s cyber security team);
  2. Undertake standard security operations functions including:

a) Performing triage of security incidents, core security incident response, and escalation activities (we refer to these as level 1 and 2 activities);

b) Tuning/configuration of the Security Information & Event Management (SIEM) solution and associated Security Orchestration, Automation & Response (SOAR) capabilities;

c) Responding to threat intelligence and performing proactive threat hunting;

d) Management, investigation, and resolution of critical/major security incidents including digital forensics as required; and

e) Conducting process improvement activities to improve the effectiveness of the SOC. 3. Provision of cyber security resources on demand to augment the Financial Ombudsman Service's team on an ad-hoc basis. These resources maybe involved in project or business as usual activities.

The buyer published this contract more than once.

We combine all notices into one record, so it only appears here once.

NoticePublishedTypeStage
034127-2023 17 Nov 2023 tender
040157-2024 12 Dec 2024 award
View the original notice ↗